Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Carsington come from postal codes DE4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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What isn't working?
Please let us know what issue you are experiencing with BT (British Telecom):
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In the last three months, how would you rate BT (British Telecom)?
2.40 out of 5 57,103 ratings
Thank you!
Problems in the last 24 hours in Carsington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carsington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
Internet (61%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (7%)
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Total Blackout (6%)
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TV (2%)
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Live Outage Map Near Carsington, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities:Derby, Ripley, Chesterfield, Carsington and Heanor.
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| City | Problem Type | Report Time |
|---|---|---|
 Derby | Phone | |
| Derby | Internet | |
| Derby | Internet | |
| Derby | Phone | |
| Derby | Internet | |
| Derby | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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BT (British Telecom) Issues Reports Near Carsington, England
Latest outage, problems and issue reports in Carsington and nearby locations:
- James Baker (@james7baker) reported fromDerbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
- James Baker (@james7baker) reported fromDerbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
- James Baker (@james7baker) reported fromDerbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
- James Baker (@james7baker) reported fromDerbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
- James Baker (@james7baker) reported fromDerbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
- Jason fa*ge (@jfa*gej) reported fromChesterfield, England
@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
- Martin King (@MartinK1ng) reported fromDerbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
- Jason fa*ge (@jfa*gej) reported fromChesterfield, England
@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
- Rick Crawley (@RickCrawley) reported fromMayfield, England
@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.
- James Baker (@james7baker) reported fromDerbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
- b (@shelbybol) reported fromDerbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
- Craig Hammerton (@CraigHammerton) reported fromSouth Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
- Gillian Harrison (@Gharri74) reported fromParwich, England
@bt_uk my husband died January 2020, logged onto the account today as you still have his email as the login and it addressed me by his name. So for 12 months you’ve been emailing a dead person. I rang last Year to change the contract to myself and provided death details.
- James Baker (@james7baker) reported fromDerbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
- James Baker (@james7baker) reported fromDerbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
- James Baker (@james7baker) reported fromDerbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
- James Baker (@james7baker) reported fromDerbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
- Gav (@Gav1981) reported fromDerbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
- James Baker (@james7baker) reported fromDerbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
- chris holmes (@chrish11072) reported fromMatlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
- FPL Velvet (@FplVelvet) reported
@thefinfpl @btsport I don’t remember it being anywhere near this bad when watching Spurs in the UCL that year we made the final.
- Bleds7 (@BL3DS7) reported
I’m watching it on American TV I’ve had enough of this **** biased commentary on bt sport #VILLIV #btsport
- Jason Clay (@JasonCl27104227) reported
@sfitz1971 @btsport The only annoying thing for me is him calling Villereal players divers…yet Liverpool have Salah, mane all happily to go down under minimal contact!
- Ian wookey (@WookeyIan) reported
@btsport what is wrong with the picture aspect Villareal v Liverpool.. its awful..
- Austin (@rondarouseyszn) reported
There is absolutely zero reason that the Paramount+ stream should be a full minute behind the BTSport feed. Latency is a ******* massive issue for streaming and you would have thought all of these companies would figure out how to fix it by now.
- =fxn(gooner)e^03-04 (@RealGooner07) reported
@Culturecams These british commentators are a disgrace. Commentators are supposed to give opinions on the play, mfs twerking for a team live on tv. AFTV watchalongs are more partial and insightful than this @btsport crap.
- Liz Tray (@LizTray) reported
@birtydave @btsport Love the Liv fans saying: Henderson will fix all this. Really? He ain't Rodri guys!
- Busy Whizzy (@busy_whizzy) reported
@bt_uk Well, I can, but I'm not sure how that will help.
- Scott (@sej107) reported
@btsport why is the BT sport app so bad compared to skygo. It crashes all the time/ poor signal / error BC526. BT provide internet FTTH. Its a joke!
- migry_main (@MigryM) reported
So @btsport has cr-pped out during the Liverpool #ChampionsLeague match. Says there is no broadband connection. Also says that I don't have a subscription. Well that's tial B-LLSH-T #BT ! Seems like my PC is working 100% OK. Problem is obviously YOUR BOX or at YOUR end.
